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VOSSO® Legal notice
VOSSO® privacy policy
VOSSO® terms and conditions of use
VOSSO® terms and conditions of sale
VOSSO® cookie policy
VOSSO® Processing time

VOSSO® International shipping
VOSSO® return policy
VOSSO® Intellectual property rights
VOSSO® Secure Payment

 

  

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FREE International shipping

VOSSO® products are sent free international, tracked and signed-for, unless otherwise stated - we've got it covered.

Processing + delivery times ≈

Additional Surcharges

In rare circumstances, we may need to discuss additional surcharges for reclusive destinations that incur a higher shipping rate, we will contact you straight away. We will not take an additional payment unless agreed upon. 

Delivery Inspection

If a product is damaged on arrival, please email info@vosso.co.uk the same day. This way we can issue a successful claim with the shipping company.

Custom Duty

Custom duties are your ("the customers") responsibility.

Any applicable import or customs, duties and charges, may be charged once your parcel reaches the country of destination. We cannot control or predict these charges as policies vary between countries. Once your parcel has arrived, it will be passed to an internal postal service, according to international delivery procedures.

If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel. Please contact your local post office for prices on import or customs, duties or chargers. (Please note: We do not accept responsibility for late arrivals of deliveries or lost parcels by any courier used). Please contact your local post office for prices on import or customs, duties or chargers.

Tracked \ Signed-For Delivery

A signature is required when you receive your delivery. If you are not in to take delivery of your parcel, the courier will normally leave a calling card informing you of what to do next, providing options to collect your order or have it re-delivered by your local post office or courier to a time that suits you.

If you are not available when the parcel is delivered, the delivery driver will leave a calling card with instructions with information on how to collect your parcel.

Please note: We do not accept responsibility for late courier arrivals or couriers losing parcels.

Alternate Address

You have the option to provide a delivery address that is different to your billing address during your checkout. An invoice will be enclosed in your parcel or may arrive separately. On request, we can send your invoice to your billing address. Please add this notice to your order notes when you checkout, or email info@vosso.co.uk.

For difficult destinations; before we send your order, we may request an additional payment that require additional funding.