FAQ

We offer Authentic Fossil, Mineral and Meteoritic specimens, Artwork, Frames, Casts and Jewellery.

All VOSSO® products are carefully designed to provide a high standard of product quality and design. Offering rare, unique select items for both him and her. Whatever your needs, We're sure there's something in store for you - all our gifts are unique and sure to surprise your receiver.

You receive a lifetime authenticity guarantee on all our specimens. All our products are curated in house, guaranteeing quality and rarity across our selections.

We prepare, design and craft all our products in-house. Our fabricators are local and, or UK based and we give back to the environment covering more than our carbon footprint used.

Yes, our products are ethically sourced, whilst using the highest quality fabricators, assuring sustainability, quality and guarantees.

Yes! Once ordered, write to us to confirm your preferred collection date. If we're unable to accommodate that dat, we'll ask for another date until we can accommodate you.

Navigate to our menu or footer and select the "Legal Notice" link. This directory will provide all the information you require.

Are specimens are 100% genuine and are backed by our lifetime authenticity guarantee. Jewellery is made 100% from the precious metal stated within the product pages. Stands and displays are designed and fabricated in-house using only the highest quality processes, and prints are printed on the highest quality paper available.

Please refer to the photographs on the website. If not availble, please write to us and we'll provide you with an image showing you which way the product is presented. Unless otherwise stated within the included instructions or documentation provided.

Yes, as much as humanly possible. We plant trees with every order which covers more than our own carbon footprint. We use recycled packaging and biodegradable packaging where possible. Our fabrications and materials are sourced, products and manufactured in Britain - this is important to us. See our trust page for more information.

Firstly our sources, who have a direct line to the sites. We prepare and clean all our material in-house, and design all our lines for assured quality.

Unfortunately we can not offer this service. Our products are luxury items that have taken years to develop. We guarantee, you won't find better consistency of service or product out there.

Yes, all our products include a certificat in card and paper formats. Certificates are as is and cannot be amended or changed from paper to card or from card to paper.

Product descriptions include all relevant measurements, weights and stats.

Microfibre cloths are great for gently wiping duster from stands. Delicately wipe specimens with a unique microfibre cloth. Please do not use the same cloth to wipe both the stand and specimens to avoid residual micro dust from the specimens scratching displays.

For acrylic cases, use acrylic cleaning products only, including a special acrylic cleaning cloth.

Meteorites and Pyrite minerals should be kept away from damp spaces and water.

For anything else, please write to us.

Prices are listed unless otherwise stated. CML products are for commercial requests only.

Yes, you can subscribe to our newsletter in our footer to get the latest offers.

Please see our secure payment page. Select the "Legal Notice" in the menu or footer to find our directory.

No, we guarantee, the product you may discover will 99 out of 100 times be unethically sourced, not of the same quality or design. VOSSOÂ products are of the highest quality, with assured lifetime authenticity guarantee.

We may offer special monthly payment plans direct with VOSSO®. Our plans are 3-6 month (product dependant) with 0% APR. No Fee.

Products are released upon settlement.

Yes, our products are unique, one of a kind items that continually require revaluation. With this, items will go up and down, in general because our products are 100% complete, of a high quality and rarity, VOSSO® products will continue to increase in value over time.

It depends on the promotion at any given time.

No, all fees are shown before you checkout, unless a shipping charge is incurred for special items or items under £100.

Please note: Customs charges are the responsibility of the client.

If we charge taxes or VAT. These prices will be included within the VOSSO® product RRP. This may be further broken down in checkout for your information where applicable

Custom duties are the responsibility of the client.