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Do we use cookies or other online advertising technologies?
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic data. We also share information on your use of our site with our social media, advertising and analytics partners. You can read more about any of our purposes or the vendors that we use by clicking on ‘cookie settings.’ This preference centre is accessible at any time through the ‘cookie settings’ button located on every page.
When you visit any website, it may store or retrieve information using your browser, mostly in the form of cookies. This information might be personal information about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.
Our cookies prompt you when visiting where you have the option to accept or decline the use of cookies using the settings of the preference centre, by clicking on the button below:
Cookies settings
A. What is a cookie?
A cookie is a small piece of data (text file) that a website - when visited by a user; asks your browser to place on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and are called first party cookies. We also use third-party cookies - which are cookies from a domain other than that of the website you are visiting – for our advertising and marketing initiatives.
B. Why do we use cookie?
Cookies are used for various purposes, such as allowing the user to navigate between pages seamlessly, implementing the user’s preferences and improving their overall browsing experience, by customising the website according to their navigation and user profile as a VOSSO® customer. They can also help ensure that the adverts seen online by the user are more relevant to them and their interests.
C. What types of cookie do we use?
Our website uses several types of cookie which have different durations. In particular we use:
- session cookies, which only last for the duration of a browsing session and facilitate your experience on our website; and
- persistent cookies, which last for more than one visit and memorise your preferred settings regarding our website.
These cookies can also be categorised as follows, depending on who sets them on our website:
- first party cookies, which are supplied by the publisher of the website you are visiting, so that it functions properly.
- third party cookies, which are set on the website by third parties, and are intended to collect data in different ways and for several purposes, for example: collection of analytics data and information on social interactions and behaviours, and also for promotional activities.
D. What categories of cookie are on our website?
The types of cookie used on our website serve different purposes and can fall into one of the categories below.
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.
Performance & analytics cookies
These cookies allow us to count visits and determine traffic sources, so we can measure and improve the performance of our site. They help us to find out which pages are the most and least popular and see how visitors move around the site. All information that these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Functionality cookies
These cookies enable the personalisation of website content by recognising users and remembering their preferences. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
Profiling and targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a VOSSO® profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social cookies
These cookies are set by a range of social media services that we have added to the site and which enable you to share our content with your friends and networks. They can track your browser across other sites and build a profile based on your interests. This may influence the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
E. Do we share data collected through cookies?
We may collect information on our website through cookies and share it with third parties such as social networks or advertising platforms, as well as other third-party companies, advertising agencies/providers and it providers (e.g. Hosting providers), with your consent where required.
F. How to customise your cookie settings
At any time you have the option to accept or decline the use of cookies using the on/off settings of the preference centre, by clicking on the ‘cookie settings’ button located on every page:
Your cookies settings
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and to change our default settings. However, blocking some types of cookies may affect your experience of the site and the services we are able to offer.
If you use multiple browsers (e.g. Internet explorer, google chrome, firefox, etc.), you must repeat this procedure for each one, and if you connect to the web from multiple devices (e.g. From work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you completely disable cookies from the browser, some of our website functionalities might be lost, for example, normal browsing of the site and purchasing activity, while any personalised activity such as the advertising you receive when you visit this website will not be tailored to your interests.
For more information on third-party cookies (e.g. Advertising or targeting cookies) and how to disable them directly from the browser instead of our preference centre, we invite you to read the relevant privacy policy and opt-out guidelines which can be found here: https://www.vosso.co.uk/.
G. How to contact us
If you have any questions regarding our privacy practices or how we handle your data, please contact our privacy team and data protection officer by sending an email to info@vosso.co.uk.
H. More information
We invite you to read our privacy policy for full details of how we process your personal information.
I. List of cookies
Cookie list
A cookie is a small piece of data (text file) that a website - when visited by a user - asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies - which are cookies from a domain different than the domain of the website you are visiting - for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
More on VOSSO® Privacy
This privacy policy describes the personal data collected or generated (processed) when you use VOSSO® website (“Sites”) and or any future developed mobile applications (“Apps”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.
The privacy policy sets out how VOSSO® uses and protects any information that you give VOSSO® when you use this website. VOSSO® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, VOSSO® may change this privacy policy from time to time by updating this page. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. All the changes in our customers best interests at all times.
What We Collect
We may collect the following information:
-
name
-
contact information including email address
-
demographic information such as postcode, preferences and interests
-
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies, we collect see the List of cookies we collect section.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
-
Internal record keeping.
-
We may use the information to improve our products and services.
-
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise our website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
-
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@vosso.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to VOSSO®.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Controlling Your Personal Information
The table below lists the cookies we collect and what information they store.
|
COOKIE name |
COOKIE Description |
|---|---|
|
CART |
The association with your shopping cart. |
|
CATEGORY_INFO |
Stores the category info on the page, that allows displaying pages more quickly. |
|
COMPARE |
The items that you have in the Compare Products list. |
|
CURRENCY |
Your preferred currency |
|
CUSTOMER |
An encrypted version of your customer id with the store. |
|
CUSTOMER_AUTH |
An indicator if you are currently logged into the store. |
|
CUSTOMER_INFO |
An encrypted version of the customer group you belong to. |
|
CUSTOMER_SEGMENT_IDS |
Stores the Customer Segment ID |
|
EXTERNAL_NO_CACHE |
A flag, which indicates whether caching is disabled or not. |
|
FRONTEND |
You session ID on the server. |
|
GUEST-VIEW |
Allows guests to edit their orders. |
|
LAST_CATEGORY |
The last category you visited. |
|
LAST_PRODUCT |
The most recent product you have viewed. |
|
NEW MESSAGE |
Indicates whether a new message has been received. |
|
NO_CACHE |
Indicates whether it is allowed to use cache. |
|
PERSISTENT_SHOPPING_CART |
A link to information about your cart and viewing history if you have asked the site. |
|
POLL |
The ID of any polls you have recently voted in. |
|
POLLN |
Information on what polls you have voted on. |
|
RECENTLY COMPARED |
The items that you have recently compared. |
|
STF |
Information on products you have emailed to friends. |
|
STORE |
The store view or language you have selected. |
|
USER_ALLOWED_SAVE_COOKIE |
Indicates whether a customer allowed to use cookies. |
|
VIEWED_PRODUCT_IDS |
The products that you have recently viewed. |
|
WISHLIST |
An encrypted list of products added to your Wishlist. |
|
WISHLIST_CNT |
The number of items in your Wishlist. |
Cookies And Pixel Tags
VOSSO® collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behaviour, purchases and indicated preferences, and (ix) access times and referring URLs.
Third parties may also collect information via Sites through cookies, third-party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our customers’ usage of the Sites and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. There are generally three categories of cookies used on our Sites:
Functional
These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
Performance
These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
Social Media And Advertising
Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.
For a comprehensive and up-to-date summary of every third-party accessing your web browser (through VOSSO® Sites or otherwise), we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Sites and Apps more efficient and some of our services will not function properly.
Using Our website and Apps and third-party Products and Services
Our Sites and Apps allow you to interact with a wide variety of other digital products and services. For example, our Sites and Apps can integrate with third-party devices for activity tracking, social networks, music streaming services and other digital services.
If you choose to connect your VOSSO® account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies. For example, if you choose to share your VOSSO® activity on third-party social media platforms, the policies of those platforms govern the data that resides there.
Our Sites and Apps may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
Changes To Our Privacy Policy
Applicable law and practices change over time. If we decide to update our privacy policy, we will post the changes right here. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. info@vosso.co.uk.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
CCPA Compliance
The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information
You can submit a request to let us know that you do not agree for your personal information to be collected or sold.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
APPI Compliance
The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information to Third Party
You can submit a request to let us know that you do not agree for your personal information to be collected or sold to a third party.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
US Laws Compliance
The app used for assuring the GDPR, LGPD, CCPA-CPRA, VCDPA, CPA, CTDPA, APPI, PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information
You can submit a request to let us know that you do not agree for your personal information to be collected or sold.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
This page covers the laws in the following states: California (CCPA-CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA).
